We love getting Testimonials about William A. Smith & Son Insurance and it’s subsidiaries, Orange Benefits Partners and Ralph V. Ellis Insurance Agency.

Overall Rating / 15 Total Testimonials

5.0 Out of
5 Stars

William A Smith & Son Inc

5.0 out of 5 stars
- April 14, 2017

Dealing with Dawn has been a true pleasure. In the past few years of working with her, my wife and I have written our two cars, two atvs, our home, an umbrella, and today our second motorcycle policy, all through her. Needless to say I've been able to come up with some pretty ridiculous requests and found myself in some rather interesting situations. Never a problem, never any issues, just a regular old happy customer.

5.0 out of 5 stars
- April 9, 2017

Dawn Percelli has handled my Homeowners and auto policies for several years. She has been most proficient and knowledgeable, giving exemplary representation rarely seen anymore. Most recently, Reps at " G* Financial" bungled my proof of insurance for my lease and threatened default. Dawn went into action, making sure all was put back in order, which took considerable time and effort. I fully recommend Dawn and Ellis Insurance. Forget the other phony's, --- "I'm in good hands".

5.0 out of 5 stars
- March 31, 2017

We have been clients for over 10 years with our Auto/Home/Umbrella policies. Over the years anytime there is a question or concern Dawn Porcelli always gets me the answers I need. Recently my husband was hurt and our car was totaled in an accident. The assistance we received from both Dawn and Susan Greer was outstanding. They guided me through the endless paperwork of both the car settlement and the medical side of this incident. I cannot say enough about the help they both gave to me winding through the insurance process. Thank you again!

5.0 out of 5 stars
- March 26, 2017

It has been a pleasure to be with RVEllis for over 27 years. After the purchase of our townhome this year we needed to insure our unsold vacant home. Dawn Porcelli educated us about vacant home policies. Dawn was extremely knowledgeable and very efficient. She made the transition painless during a very stressful time. Dawn is the best! She has always stood by us throughout the years when needed. Thank you Dawn!

5.0 out of 5 stars
- March 24, 2017

Dawn Porcelli was a huge help to me today. She got me everything I needed very quickly and found me a great new policy. Thank you!

Sort Reviews by: Date or Rating
Powered by GetFiveStars

Leave Us a Review

We've found that customer reviews are very helpful in keeping our business thriving. We would truly appreciate a review from you!

Visit your preferred site to leave a review or comment:

Request a Quote

Best way to contact you?

Type of Insurance Needed:

You will be contacted within 1 business day.

Privacy Policy

At William A. Smith & Son, Inc. our goal is to professionally and respectfully serve the personal and business insurance needs of our insureds and claimants. Information which you provide or we collect about you when you apply for insurance or when you file a claim helps us to achieve that goal. You provide us with most of the information about you that we use in evaluating your application and servicing your insurance policy or your claim. This enables us to provide coverage to you at the best price or to service your claim promptly and fairly.

We know that the trust of our insureds and claimants is our most important asset. This includes the trust that we will keep the information about you secure and treat it only as permitted by law. This disclosure and notice tells you about the privacy policy we have adopted and the practices we use in handling this information.

1. Information We Collect:
We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, our affiliates or others;
  • Information we receive from a consumer reporting agency; and
  • Information we receive from a department of motor vehicles and from a Comprehensive Loss Underwriting Exchange


Unless it is specifically stated otherwise in an amended Privacy Policy Notice, no additional information will be collected from you.

2. Information we may disclose to third parties:
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

3. Our practices regarding information confidentiality and security:
We restrict access to nonpublic personal information about you to those employees who need to know that information in order to provide products and services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

4. Reservation of the right to disclose information in unforeseen circumstances:

In connection with potential sale or transfer of its interests William A. Smith & Son, Inc. and its affiliates reserve the right to sell or transfer your information (including, but not limited to, your name, address, age, sex, zip code, state and country of residency and other information that you provide through other communications) to a third party entity that 1) concentrates its business in a similar practice or service; 2) agrees to be William A. Smith & Son, Inc.’s successor in interest with regard to the maintenance and protection of the information collected; and 3) agrees to the obligations of this privacy statement.


Compensation Disclosure

Dear Clients and Prospects:

The State of New York and many other states require that Insurance Producers and Agencies disclose how they are compensated by Insurance Companies. William A. Smith & Son, Inc. and its affiliates and subsidiaries receive various forms of compensation or commission from the insurance companies we place insurance policies with. Below is an outline of this compensation. More detailed information is available if you require it, pursuant to the Insurance Department Regulations.

This information is provided pursuant to New York State Insurance Department Regulation 194 (11NYCRR30.3).

  1. Compensation.  Based on the sale of the insurance selected by you (“the purchaser”), the total compensation expected to be received by Smith William A & Son Inc. , Orange Benefits Partners or William A. Smith & Son Insurance Agency, LLC (“the producer”), including by any parent, subsidiary or affiliate of the producer,  is as follows:Known Compensation.  The producer (including any parent, subsidiary or affiliate of the producer) expects to receive a  percent of the one-year premium you pay on this policy.

    Estimated unknown additional compensation.  Based on some sales of insurance, the producer (including any parent, subsidiary or affiliate of the producer) may be eligible to receive additional compensation depending on a number of factors including premium and policy volume, losses and profitability.  If an estimate appears below, the sale of the insurance selected by the purchaser may help the producer (including any parent, subsidiary or affiliate of the producer) qualify to receive additional compensation, the exact amount of which is unknown at this time.      Unknown compensation is estimated to be 0% to 3%.

  2. Producer prohibited from rebating compensation.  There are a number of sections of the Insurance Law that pertain to rebating and inducements and each has specific applicability to different kinds of insurance.  Collectively those provisions prohibit an authorized insurer, licensed insurance producer, or any person acting on behalf of any such insurer or insurance producer from directly or indirectly paying or offering to pay an insured any rebate from the insurance premium specified in the insurance policy or contract, or giving or offering to give any valuable consideration or inducement, not specified in the insurance policy or contract.
  3. Material Ownership.  The insurer issuing the insurance contract to the purchaser (including any parent, subsidiary or affiliate of the insurer) has material ownership interest in the producer (including any parent, subsidiary or affiliate of the producer), as follows:  None

Not all quotes are created equal! Give us a call after you’ve received yours. We would love the opportunity to go over it with you and be sure you are getting the best coverage at the best price.