We love getting Testimonials about William A. Smith & Son Insurance and it’s subsidiaries, Orange Benefits Partners and Ralph V. Ellis Insurance Agency.

Overall Rating / 52 Total Testimonials

5.0 Out of
5 Stars

William A Smith & Son Inc

5.0 out of 5 stars
- July 25, 2017

The staff at William A. Smith & Son is just the best. Most of our interactions have been with Carolyn who has helped us navigate the confusing waters of the world of insurance. I don't know what we would do without her expert advice over these past years. I ALWAYS recommend the friendly and knowledgeable staff there. Keep up the good work.


5.0 out of 5 stars
- July 24, 2017

Our small business has been a customer of William A smith & Son for many years. All of their staff have been helpful, knowledgeable and patient in explaining the various policies we have with them. They take time to explain our options, recommend options and to give us lots of information to be able to make the best choices for our business. They are always willing to take the time to answer our questions and consistently provide excellent customer service. Whether it's health insurance, liability coverage or cyber insurance, they have everything we need and help us to get the best value. We would recommend them without hesitation.


5.0 out of 5 stars
- July 17, 2017

My wife and I have been insured through the help of William A Smith & Son since 1960 when we bought our first homeowner’s policy from them. A short time ago my wife’s jewelry was stolen in a burglary. Fortunately our insurance agent had set up our policy so that the jewelry was separately scheduled. In less than 10 days our claim was submitted and we received a check in full from the insurance company. Better service than that just doesn’t exist and it was all due to the folks at William A Smith & Son. We are very grateful and recommend them highly as skilled professionals and very nice people.


5.0 out of 5 stars
- July 16, 2017

Ellen Quimby was fantastic in getting me a great rate, and continues to be great whenever I have questions or concerns. She's knowledgable, prompt, and thorough!


5.0 out of 5 stars
- July 15, 2017

Ellen Q always goes out of her way to accommodate me and my needs!!! It's a pleasure doing business . Seth M.


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Privacy Policy

At William A. Smith & Son, Inc. our goal is to professionally and respectfully serve the personal and business insurance needs of our insureds and claimants. Information which you provide or we collect about you when you apply for insurance or when you file a claim helps us to achieve that goal. You provide us with most of the information about you that we use in evaluating your application and servicing your insurance policy or your claim. This enables us to provide coverage to you at the best price or to service your claim promptly and fairly.

We know that the trust of our insureds and claimants is our most important asset. This includes the trust that we will keep the information about you secure and treat it only as permitted by law. This disclosure and notice tells you about the privacy policy we have adopted and the practices we use in handling this information.

1. Information We Collect:
We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, our affiliates or others;
  • Information we receive from a consumer reporting agency; and
  • Information we receive from a department of motor vehicles and from a Comprehensive Loss Underwriting Exchange


Unless it is specifically stated otherwise in an amended Privacy Policy Notice, no additional information will be collected from you.

2. Information we may disclose to third parties:
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

3. Our practices regarding information confidentiality and security:
We restrict access to nonpublic personal information about you to those employees who need to know that information in order to provide products and services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

4. Reservation of the right to disclose information in unforeseen circumstances:

In connection with potential sale or transfer of its interests William A. Smith & Son, Inc. and its affiliates reserve the right to sell or transfer your information (including, but not limited to, your name, address, age, sex, zip code, state and country of residency and other information that you provide through other communications) to a third party entity that 1) concentrates its business in a similar practice or service; 2) agrees to be William A. Smith & Son, Inc.’s successor in interest with regard to the maintenance and protection of the information collected; and 3) agrees to the obligations of this privacy statement.


Compensation Disclosure

Dear Clients and Prospects:

The State of New York and many other states require that Insurance Producers and Agencies disclose how they are compensated by Insurance Companies. William A. Smith & Son, Inc. and its affiliates and subsidiaries receive various forms of compensation or commission from the insurance companies we place insurance policies with. Below is an outline of this compensation. More detailed information is available if you require it, pursuant to the Insurance Department Regulations.

This information is provided pursuant to New York State Insurance Department Regulation 194 (11NYCRR30.3).

  1. Compensation.  Based on the sale of the insurance selected by you (“the purchaser”), the total compensation expected to be received by Smith William A & Son Inc. , Orange Benefits Partners or William A. Smith & Son Insurance Agency, LLC (“the producer”), including by any parent, subsidiary or affiliate of the producer,  is as follows:Known Compensation.  The producer (including any parent, subsidiary or affiliate of the producer) expects to receive a  percent of the one-year premium you pay on this policy.

    Estimated unknown additional compensation.  Based on some sales of insurance, the producer (including any parent, subsidiary or affiliate of the producer) may be eligible to receive additional compensation depending on a number of factors including premium and policy volume, losses and profitability.  If an estimate appears below, the sale of the insurance selected by the purchaser may help the producer (including any parent, subsidiary or affiliate of the producer) qualify to receive additional compensation, the exact amount of which is unknown at this time.      Unknown compensation is estimated to be 0% to 3%.

  2. Producer prohibited from rebating compensation.  There are a number of sections of the Insurance Law that pertain to rebating and inducements and each has specific applicability to different kinds of insurance.  Collectively those provisions prohibit an authorized insurer, licensed insurance producer, or any person acting on behalf of any such insurer or insurance producer from directly or indirectly paying or offering to pay an insured any rebate from the insurance premium specified in the insurance policy or contract, or giving or offering to give any valuable consideration or inducement, not specified in the insurance policy or contract.
  3. Material Ownership.  The insurer issuing the insurance contract to the purchaser (including any parent, subsidiary or affiliate of the insurer) has material ownership interest in the producer (including any parent, subsidiary or affiliate of the producer), as follows:  None

Not all quotes are created equal! Give us a call after you’ve received yours. We would love the opportunity to go over it with you and be sure you are getting the best coverage at the best price.